ZDV service: WLAN consultation hours in the ZDV hotline/advice center

If you have questions about network problems on mobile devices, the ZDV offers WLAN consultation hours on the ZDV hotline/advice center (NatFak | Room 00 151).

Monday to Thursday from 4.45 p.m. to 5.45 p.m. the ZDV hotline is dedicated to uncooperative notebooks, smartphones and other mobile devices. On Fridays there is an extra long consultation hour for you: from 3.00 p.m. to 5.45 p.m.

During this time, the employees of the ZDV hotline/advice center will help with connection problems, among other things, and provide support in setting up the university networks "eduroam" and "Uni-Mainz". You can access the ZDV hotline via this link: https://www.en-zdv.uni-mainz.de/hotline/ 

Note: The ZDV does not carry out any technical repairs on private devices. Business devices can be contacted for hardware and software problems as usual by phone or email to hotline@zdv.uni-mainz.de for support be registered.

Further question hours and support offers from the ZDV: https://www.zdv.uni-mainz.de/fragestunden/

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