Please note: Some of the links below lead to pages in German as work on the English version is still in progress. We apologize for the inconvenience.

→ FAQ: Frequently Asked Questions

The hotline/helpdesk of the Data Center provides advice for all IT problems realted to studying, researching and teaching at Johannes Gutenberg University, Mainz:
here → you will find our opening hours and ways of contacting us.

WLAN-Consultation-Hour

You have questions about network problems on mobile devices? We have a WLAN-consultation-hour at our helpdesk (room 47 / 00 151).

Every day, from 16.45 until 17.45 we deal with uncooperative notebooks, netbooks and other mobile devices.

And even longer on Fridays: From 15.00 until 17.45 on Fridays, the personnel of our helpdesk is available for any questions or problems concerning wireless network access on campus.

Security Issues

→ Protection against viruses and phishing.
More information can be found on our pages:
→ Viruses and worms via e-mail, as well as → phishing mails.

Borrowing Equipment

If you need hardware to be able to use software -  you may borrow notebooks or beamers at the Data Center.

Here → you will find more information about borrowing equipment.