Account Activation for Students after First Enrollment

After your first enrollment at the university of Mainz you have to activate your JGU account once. To do this you need:

Step 1: After your enrollment, you will receive an individual link and an activation code via email to your private email address.
Step 2: During the JGU account activation, you define your personal password. Information on secure passwords can be found here:

Step 3: You will get the login name of your JGU account.

Did you forget your password?

  • If you still have a PUK from the old procedure, you can still use it to reset your password for the time being via
  • If you have forgotten your password and do not have a PUK, you can request a PUK during opening hours at the Central Library Circulation Desk. Be sure to bring your certificate of enrollment (or matriculation number) and your official photo ID (ID card or passport) with you. The new PUKwill be given to you there immediately.

You are not able to pick up your replacement PUK in person at the Central Library?

  • In this case, please contact the ZDV hotline. To do so, send an e-mail with the subject "Student account: Lost Password" and the following data to
    • First and last name, matriculation number, date of birth, account name (if known).
    • Whether the JGU account has already been activated or used.
    • Postal address (the ZDV can only send the PUK if the address given matches the address stored in the Student Secretariat).