Remote Desktop – Working from an Off-Campus Workplace

Please note: Some of the links below lead to pages in German, as work on the English version is still in progress. We apologize for the inconvenience.

Work at Home - Using Software of the Data Center

 

 

 

The Problem

  • I have to work with software that is installed by the Data Center - but I am sitting at my computer at home where that software is not installed.
  • I want to use software installed on my workplace computer - but I am currently at a conference abroad.
  • I am at home but I urgently have to work on a file located in a group directory.
  • I need access to certain research services of the university library, as well as full text editions of electronic journals that are only available to members of the university and users on campus.

The Solution: Remote Desktop - Working from an Off-Campus Workplace

In order to be able to use the resources of the university of Mainz while working outside of the campus the Data Center offers remote desktop servers. In short: you may sit at your computer at home (or anywhere else) and connect with a server of the Data Center via a 'remote desktop connection'. Essentially, this means that the working environment of a pool computer on campus is displayed inside of a window on your local computer (which you are sitting at) - including all the software and data access features of the pool computer. Members of staff will be able to use almost all features of their workplace computer.

Server names

You can reach the remote desktop servers under:

  • Windows: rds.zdv.uni-mainz.de
  • Linux: linux.zdv.uni-mainz.de

Please enter the full server address.

⚠ Please make sure to use uni-mainz\username or username@uni-mainz.de for login.

 

Germersheim

Remote desktops of faculty 06 Translation, Linguistic and Cultural Studies can be accessed at.

  • tsfask1.fask.uni-mainz.de
  • oder

  • tsfask2.fask.uni-mainz.de.

Software

Windows
With Windows you can use the program remote desktop connection.

Linux
With Linux you can use different software.

  • Remmina (recomendet) offers more options, but needs to be installed.
  • Vinagre comes pre-installed on University Linux machines.

Terminate session

To terminate a remote session log out as working at a PC pool.
If you just close the window, without logging out, data may be lost.

Tipps bei Problemen

Möglicherweise passiert es Ihnen, dass Ihr RDP-Client (das Programm, das auf Ihrem lokalen Rechner die Remotedesktopverbindung herstellt) abstürzt. Damit wird die Sitzung im aktuellen Zustand getrennt. Sie können sich dann erneut verbinden. Wenn Sie das innerhalb von 15 Minuten tun, erhalten Sie wahrscheinlich Ihre frühere Sitzung zurück und können weiterarbeiten.

Wenn Ihnen ein abgestürztes Programm auf dem Remotedesktopserver das Weiterarbeiten unmöglich macht:

Versuchen Sie zuerst, mit Strg+Alt+Ende den Taskmanager auf dem Remotedesktopserver aufzurufen und damit das nichtreagierende Programm zu schließen. Wenn diese Vorgehensweise keinen Erfolg hat, und Sie sich auch nicht abmelden können, bleibt nur, die Sitzung zu trennen (auf das "X" oben rechts im Fenster klicken). Nach 15 Minuten beendet dann der Remotedesktopserver die nichtreagierende Sitzung. Erst dann können Sie eine neue Sitzung öffnen.

Wenn etwas nicht wie erwartet funktioniert, wenn Sie akute Verbindungsprobleme feststellen oder wenn Sie Schwierigkeiten bei der Einrichtung des Clients haben, wenden Sie sich bitte an → hotline@zdv.uni-mainz.de.

Detailed information for each operating system

Connecting to a Windows Server

Open the Windows menu in the lower left of your screen and type in 'Remote'. The desktop app for remote desktop connections will then be shown. Click on it:

In the following dialogue, type in the address of a remote desktop server, i.e. rds.zdv.uni-mainz.de:

Then click on Verbinden. If the following dialogue appears subsequently, then, in the upper field, enter "UNI-MAINZ\" followed by your user account name at the university, and in the lower field enter the associated password.

After clicking on OK, the connection should be established.

Software

You may use various software to establish a remote desktop connection.

  • Remmina (recommended) offers more options, but needs to be installed.
  • Vinagre comes pre-installed on University Linux machines.

Remmina

Click on +:

You will see the options menu:

Enter the following details:

Name: chose a name

Protocol: set to RDP

Server: rds.zdv.uni-mainz.de

User name: your university username

Password: your password

Domain: UNI-MAINZ

Color depth: As needed. (The higher the number the better the colors will look, but more bandwidth will be used.)

Select Advanced.

Set Security to TLS.

Click on Save.

To connect, double click the list entry.

Log Out

If the connection is ended abruptly, errors may occur the next time you log in. To avoid any issues, log out via the operating system.
Do do so, click on Start at the bottom right corner, afterwards on Log off.


Vinagre

After opening the program click on Connect in the top left corner.

A window will open:

Enter the following details:

Protocol: select RDP

Host: rds.zdv.uni-mainz.de

Username: your university username

You may want to adjust Width and Hight to change the size of the remote window.

After that, click on Connect.

A new window opens:

Enter your password and the domain UNI-MAINZ.

Click on Authenticate.

Log Out

If the connection is ended abruptly, errors may occur the next time you log in. To avoid any issues, log out via the operating system.
Do do so, click on Start at the bottom right corner, afterwards on Log off.


Connecting to a Linux Server

Open the app Remote Desktop Connection.

To connect to a Linux desktop use, linux.zdv.uni-mainz.de as address.

A warning appears. Tick the box and click Yes.

 

A new window opens. Enter your username and password. click on OK.

Log Out

If the connection is ended abruptly errors may occur the next time you log in. To avoid any issues, log out via the operating system.
Do do so, click on Applications at the top right corner, afterwards on Log out.

Inside the new window click on Log Out.

Software

You may use various software to establish a remote desktop connection.

  • Remmina (recommended) offers more options, but needs to be installed.
  • Vinagre comes pre-installed on University Linux machines.

Remmina

Setting up connection

Click on +.

You will see the options menu:

Enter the following details.

Name: chose a name

Protocol: set to RDP

Server: linux.zdv.uni-mainz.de

User name: Username

Color depth: As needed. (The higher the number the better the colors will look, but more bandwidth will be used.)

Click on Advanced.

Set Security to TLS.

Click on Save.

Setting keyboard layout

By default the keyboard layout inside the remote is set to english.
To change the layout click on the 3 dots at the top right.

A new window opens. on the top line click on RDP at the right.

Tick Use client keyboard mapping. This sets the keyboard layout as the same as on your local machine.

Connecting

To connect, double-click the list entry.

At the login screen enter your password.

Log Out

If the connection is ended abruptly errors may occur the next time you log in. To avoid any issues, log out via the operating system.
Do do so, click on Applications at the top right corner, afterwards on Log out.

Inside the new window click on Log Out.


 

Vinagre

After opening the program click on Connect in the top left corner.

A window will open:

Enter the following details:

Protocol: select RDP

Host: linux.zdv.uni-mainz.de

Username: can be empty

You may want to adjust Width and Hight to change the size of the remote window.

After that, click on Connect.

After you are connected, the login window will appear.

Enter your username and password.

⚠️ : Warning! The keyboard layout is set to English.

Click on OK.

Log Out

If the connection is ended abruptly, errors may occur the next time you log in. To avoid any issues, log out via the operating system.
Do do so, click on Applications at the top right corner, afterwards on Log out.

Inside the new window click on Log Out.


In some cases a direct connection to a remotedesktopserver can't be established. This can happen if your PC sits behind a firewall or inside an otherwise protected network. This can be the case at conferences, in hotels etc. (this doesn't refer to your personal firewall installed on your Computer).

In such a case you can establish a connection via a gateway. The gateway forwards the connection using HTTPS. A HTTPS connection is allowed in most cases because it's used by regular websites. Therefore connecting via a gateway will be successful, most of the time, if you can't connect directly.

Windows:

No English version yet.


Linux:

Only Remmina supports connecting via gateway.
You can add this option if you add a new connection or edit an existing connection.
To edit an existing connection right click on the connection you want to edit and select edit.
Inside the options menu click on Advanced.

Set,
RD Gateway Server to rdgate.zdv.uni-mainz.de.
tick Server detection using RD Gateway.
Click on Save.

Some Important Rules for Working with Remote Desktop Servers

Fairness is a paramount precept. Remote desktop servers are used by many people simultaneously. Please use this common resource sparingly.

On these servers please only use software that was provided by the Data Center. It is not allowed to use any other software packages on these servers. Nonobservance of this rule would lead to an exclusion from access to the remote desktop servers.

The → regulations for use of the Data Center apply.

Security advice 15th August 2017

For security reasons we are obliged to disable direct access to workplace comuters and servers from the internet via remote desktop from Tuesday, 15th August 2017. The data center generally recommends not to use workplace computers as remote desktop servers.

If you are only using your workplace computer on site at the university, then this security advice will not be relevant for you. If you have, up to now, accessed your workplace computer or server at an institute from outside of the university then you should in the future use one of the following methods:

  1. Use a VPN connection as desribed here: https://www.en-zdv.uni-mainz.de/net-access-from-outside-of-campus-via-vpn/
  2. Use a remote desktop gateway for the remote desktop connection (only for Windows and Mac):
    1. Start a remote desktop connection
    2. Choose 'Optionen einblenden'
    3. Change to the tab 'Erweitert'
    4. Choose 'Einstellungen von „Verbindung von überall aus herstellen“'
    5. Choose „Diese Einstellungen für Remotedesktop-Gatewayserver verwenden“ and enter: „rdsgate.zdv.uni-mainz.de“ as server name
    6. End the input of your gateway server options bei clicking 'Ok'. Below the general tab enter the name of the server or desktop with which you wish to connect.

The remote desktop servers of the data center: rds.zdv.uni-mainz.de will preliminarily be accessible without change.



Instructions for non-Windows operating systems may be found within the collections of documentations specific to the following operating systems:

Mobile devices using Adroid
Instructions for the macOS operating system (in German)

Instructions for Unix Operating Systems